MAINTENANCE – Updated
BGAN, FleetBroadband, SwiftBroadband
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Reference Number: |
10140 |
Details:
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Category: |
PLANNED |
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Service(s): |
BGAN, FleetBroadband, SwiftBroadband |
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Ocean Region: |
APAC (4F2) 143.5E; |
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Impact: |
Detailed in the message; |
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Cause: |
Planned Maintenance |
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Start Time(UTC): |
11-Feb-2026 18:00 |
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Estimated End Time(UTC): |
11-Feb-2026 21:00 |
Viasat + Inmarsat would like to advise you that due to operational reasons this maintenance activity has been rescheduled as follows.
Activity: APAC Partial Controlled Site Switch (Paumalu to Auckland)
Reference: CHG0087518
Services affected: BGAN, BGAN M2M, FB, SB, SB-S 1.0, SB-S 2.0
Impacted coverage: Regional Beams 7, 11 and 12 only
Start time: 11/02/2026, 18:00 UTC
End time: 11/02/2026, 21:00 UTC
Single or multiple outage(s) and duration(s): Multiple, up to 1 minute
Service impact: The Enhanced Site Switch (ESS) will keep the service interruption for each user terminal to below 1 minute within the maintenance window. Although the expected interruption per terminal is single, a limited number of terminals could require a longer period of time to re-acquire the network. In some circumstances terminals that fail to rejoin this region may switch to another if available. This change will involve two site switches for terminals under Regional Beams 7 and 11; one from Primary to Standby site, and one from Standby back to Primary site.
Terminal affected: All terminals.
Actions needed by user: Restart the terminal if it doesn’t acquire after 15 minutes.
We would like to take this opportunity to apologise for any inconvenience this service interruption may cause.
Regards,
Inmarsat Solutions
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