MAINTENANCE – New
BGAN, FleetBroadband, SwiftBroadband
|
Reference Number: |
10142 |
Details:
|
Category: |
PLANNED |
|
Service(s): |
BGAN, FleetBroadband, SwiftBroadband |
|
Ocean Region: |
IOE (6F1) 83.8E; |
|
Impact: |
Detailed in the message; |
|
Cause: |
Planned Maintenance |
|
Start Time(UTC): |
28-Jan-2026 18:00 |
|
Estimated End Time(UTC): |
28-Jan-2026 21:00 |
Dear Customer,
Viasat + Inmarsat would like to advise you of the forthcoming planned maintenance, as part of customer service improvements our engineers will upgrade the firmware to the transport network equipment. The scheduling and impact on services are reported below.
Activity: Transport Network Firmware Upgrade
Reference: CHG0087548
Services affected: GX, BGAN/SBB/FBB, SB-S1.0, SB-S2.0, Classic Aero, Global Isatphone Pro, Nexus Wave
Impacted coverage: All regions – for Services traversing or terminating in Sydney CDC
Start time: 28/01/2026 18:00
End time: 28/01/2026 21:00
Single or multiple outage(s) and duration(s): None
Service impact: Traffic impact of up to 5 minutes at each routing engine switch.
Terminal affected: All
Actions needed by user: Restart terminal if it doesn’t connect after 15 minutes.
We would like to take this opportunity to apologise for any inconvenience this service interruption may cause.
Regards,
Inmarsat Solutions
_______________________________________________
This e-mail alert was generated automatically; you cannot reply to it. You may unsubscribe from these alerts via the Inmarsat Solutions Gateway or by contacting GlobalCustomerSupport@inmarsat.com