MAINTENANCE – New
BGAN, FleetBroadband, SwiftBroadband
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Reference Number: |
10144 |
Details:
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Category: |
PLANNED |
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Service(s): |
BGAN, FleetBroadband, SwiftBroadband |
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Ocean Region: |
ALL; |
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Impact: |
Detailed in the message; |
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Cause: |
Planned Maintenance |
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Start Time(UTC): |
03-Feb-2026 14:00 |
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Estimated End Time(UTC): |
03-Feb-2026 16:00 |
Dear Customer,
Viasat + Inmarsat, would like to advise you of the forthcoming planned maintenance as part of our continuous improvement efforts.
The details and timeline of the activity are reported below.
Activity: Upgrade firewall ports
Reference: CHG0087575
Services affected: Traffic firewall filtering for FX, GX, G2 GX and BGAN, GX/FX Business Access solutions
Impacted coverage: Internet access for all SYD based service
Start time: 03/02/2026 14:00 UTC
End time: 03/02/2026 16:00 UTC
Single or multiple outage(s) and duration(s): single outage of up to 6 minutes
Service impact: Customers will notice a disruption of internet access
Terminal affected: SYD Homed FX and FBB terminals
Actions needed by user: Restart Terminal if internet access is not restored within 15 minutes.
We would like to take this opportunity to apologise for any inconvenience this service interruption may cause.
Regards,
Inmarsat Solutions
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